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Jobs
We are always looking for talented and hilarious people for our growing team.
If you are interested in any of the positions below, please email your CV to: info [at] printpeppermint.com
Customer Support
We are PRINTPEPPERMINT.COM
We sell customizable print products and design services to creative entrepreneurs.
All calls are warm-leads who just need some reassurance or people with current orders who have questions like "what is the status of my order"
Familiarity with Zendesk is not required but is a huge plus as it will reduce the training time.
Perfectly natural spoken English is a must. American style English preferred but not mandatory.
We have a natural and informal FUN tone and rapport with our clients.
Most of my team has been with me close to 5 years with almost zero employee turnover so... If you are a talented, dedicated, and responsible worker we will have a long and fruitful working relationship with each other for many years to come.
I look forward to meeting and interviewing you all.
- 40 hrs /week
- $25,000 - $35,000
You will be asked to answer the following questions when submitting a proposal:
- What are your normal working hours & which time zone?
- Is English your mother tongue?
- Do you have any graphic design knowledge or experience? Photoshop? Illustrator?
- Do you have a stable internet connection with a headset?
Skills and expertise
- Call Handling
- Chat Support
- Email Support
- Followup & Organization
- Location: Pacific Time Zone
PRINTPEPPERMINT.COM designs and prints refreshingly creative high-end business cards.
Every customer's art files we receive must be checked for the following to ensure quality printing:
1. Front & Back saved as SEPARATE PDF files
2. Include a minimum of 1/8" (.125 inch) bleed on each side
3. Use CMYK Color Mode (Not RGB!)
4. 300 DPI - no more, no less
5. Outline all Text/Fonts
6. Flatten Transparencies
7. Convert Pantone color swatches to CMYK values
You must be advanced with Photoshop for this position.
Then, the designer must create 2 sets of files, 1 set of print-ready files, and 1 set of proof files (showing the estimated RED CUT LINE) that we can send to the customer for approval.
Some days we will have many files to be checked, somedays less.
The hours will be 2 pm - 8 pm CST Monday - Friday with occasional weekend hours. We utilize a communications system for our team called Slack that you must be logged in during all working hours. For communication with our customers, we use email and Zendesk.
If you have good energy, a good attitude, follow instructions well and provide quality and reliable work, we will continue to send you guaranteed work every day, every week for many years to come.
Our website PRINTPEPPERMINT.COM exclusively sells high-end business cards with various finishing methods such as:
We are looking for experienced designers who are available to take on 1 - 5 projects per week.
1. Applicants must have great taste and an affinity for good clean modern design.
2. Applicants must be able to turn designs within 48 hours.
3. Applicants must be fluent in adobe illustrator. Most of our jobs require vector artwork.
4. Applicants must be available to chat on skype or our corporate slack account to discuss and get project questions answered.
We are flexible with the payment, either a fixed price per design or propose your hourly rate but please know we sell the design service to our customers as a fixed price service, including 3 revision sets.
If you think you are a fun, creative designer and are looking for a long term client who will send you projects each week, then please send your portfolio and apply to our job post.
